Useful Contacts
Age Concern Auckland
We would like to introduce the Age Concern Auckland website. They are a non-profit organisation dedicated solely to the over 65s, committed to promoting wellbeing, rights, respect and dignity for older people. Their vision is to create an inclusive society where older people thrive alongside individuals of all ages. They have an Elder Abuse Response Services team and also offer services for the Asian community.
Report a Problem - Auckland Council
Phone: 09 301 0101 if the issue is causing immediate risk to a person or a property.
https://www.aucklandcouncil.govt.nz/report-problem/Pages/report-a-problem.aspx
Emergency Contacts
Urgent Medical Emergency Contacts
Automated External Defibrillators (AEDs)
Are locately at Z Botany, 550 Te Irirangi Drive, Botany (Available 24/7)
Website: https://aedlocations.co.nz/
Urgent Care & Medical Services in East Auckland
East Care Medical Clinic (7am – 11pm)
Address: 260 Botany Road, Botany
Website: https://www.eastcare.co.nz/
Phone: 09 277 1516
24 hours – Middlemore Hospital
Address: 100 Hospital Road, Middlemore Hospital
Website: https://www.countiesmanukau.health.nz/our-services/a-z/middlemore-hospital/
Phone: 09 277 1660
Councils
Auckland Council
Website: https://www.aucklandcouncil.govt.nz/
Phone: 09 301 0101
or via Online Contact Form
Howick Local Board
Phone: 09 301 0101
Email: howicklocalboard@aucklandcouncil.govt.nz
Auckland Transport
All general roading and street light queries – 24 hours 7 days a week
Phone: 09 355 3553
or via Online Contact Form
Watercare
24 hours, 7 days a week. Faults and emergencies
Website: https://www.watercare.co.nz/Faults-outages/Report-a-fault
Phone: 09 442 2222 press 1 or Free text 3130
or via Online Report a Fault Form
Vector – Power Outages
Civil Defence – Auckland Emergency Management
Rubbish Collection Days
Your red general rubbish bin goes out for collection by 7am every Thursday morning.
The yellow recycling bin goes out every second week.
Website: https://www.aucklandcouncil.govt.nz/rubbish-recycling/rubbish-recycling-collections/
Free Citizens Advice
Citizens Advice Bureau (CAB) Botany
At the CAB they try to help people to know and understand their rights and obligations and how to use this information to get the best outcomes, provide people with the confidence and support they need to take action, and work for positive social change within communities and wider society. They provide a free and independent service to all.
Website: https://www.cab.org.nz/location/cab-botany
Address: 251 Town Centre Drive Botany Town Centre (rear entrance) of the food court
Phone: 09 271 5382
Email: enquiries.pakuranga@cab.org.nz
Free Legal Help
Community Law
Community Law helps with all kinds of legal problems, from employment, family and housing issues to criminal matters, human rights and Māori land. In general, they don’t help with issues about your property or business.
Website: https://communitylaw.org.nz/
Auckland Community Law Centre
They are New Zealand’s oldest community law centre. They are passionate about access to justice. Their goal is to transform lives and build a better New Zealand through the fairer application of the law.
They provide free legal advice to people on low incomes and have an eligibility criteria. This is based on a number of things including your income, your location, and the type of legal issue you have.
Website: https://aclc.org.nz/
Phone: 09 377 9449
Email: info@aclc.org.nz
What to do if you see graffiti in our area...
If you see graffiti in our area, there are two ways you can report it for removal:
1) Auckland Council website
Website: https://www.aucklandcouncil.govt.nz/grants-community-support-housing/graffiti-vandalism/Pages/report-graffiti-vandalism.aspx
Phone: 09 301 0101
2) Beautification Trust
Website: https://www.beautification.org.nz/graffiti-removal
Phone: 0800 363 824